Refund Policy
1. Digital products
All products are digital files, available immediately after payment. Your statutory right of withdrawal is described in the separate withdrawal policy and is not affected by anything on this page.
2. If a file will not open
Write to support@MyPLR.shop with your order number and the name of the file. We check it and send you a working copy. Most cases turn out to be a missing program; we then tell you which one the file needs.
3. If you received the wrong product
Tell us and we deliver the product you ordered.
4. What is not a defect
A file that needs a program you do not own.
Content that does not match what you hoped for. Every product page states what is included.
A change of mind after the download has started, where you asked for immediate access and confirmed that your right of withdrawal ends with it.
5. How to reach us
support@MyPLR.shop. We answer within three working days.
All products are digital files, available immediately after payment. Your statutory right of withdrawal is described in the separate withdrawal policy and is not affected by anything on this page.
2. If a file will not open
Write to support@MyPLR.shop with your order number and the name of the file. We check it and send you a working copy. Most cases turn out to be a missing program; we then tell you which one the file needs.
3. If you received the wrong product
Tell us and we deliver the product you ordered.
4. What is not a defect
A file that needs a program you do not own.
Content that does not match what you hoped for. Every product page states what is included.
A change of mind after the download has started, where you asked for immediate access and confirmed that your right of withdrawal ends with it.
5. How to reach us
support@MyPLR.shop. We answer within three working days.